We respect the privacy of our clients and as such, a list of our clients is not included here. Instead, we discuss the types of clients that have utilised our services and products and mention some of the areas in which they operate. Several of our clients have indicated their willingness to be referees regarding our abilities. Contact us if you would like to explore this further.
Our client base includes large corporations, the public sector and Small to Medium Enterprises (SMEs) throughout Australia and internationally. Our larger clients operate:
- electricity, water, natural gas and telecommunications utilities,
- manufacturing facilities,
- vehicle fleets of varying size of up to in excess of 1000 vehicles, and
- manage diverse portfolios of buildings and associated infrastructure.
We regularly provide our high quality specialist services to all tiers of Government, especially the Australian Government and increasingly, local Government.
These clients, many of whom have continued to use our services for almost a decade, demonstrate that Beyond Neutral® is able to operate across the spectrum of greenhouse, energy and sustainability issues, from the high level national scale through to clients who implement and manage the everyday functioning of our society.
We also have clients who are not large in terms of either emissions and/or company size. These companies and individuals appreciate our focus on them as valued clients; we treat their needs with the same level of professionalism and attention as other, larger clients. We recognise that they often have a greater requirement to be better informed but that they also often have a greater willingness to go further in their response than larger entities.
We have been used by a number of Australia’s (and by extension the world’s) largest environmental consultancies as well as by some of the smaller, highly respected specialist consultancies to provide sub-consultancy services in the area of greenhouse and renewable energy. These consultancies have continued to list us on their sub-consultants registers for several years and approach us whenever they are need our specialist services (as we do them if we require skills that they can provide). We are open to the opportunity to form these types of relationships with other firms who wish to access our specialist skills.
How We Will Treat You (Client Focused Approach)
We provide our clients with high quality specialist greenhouse, sustainability, energy and environment related services and products.
We do this with a focus on providing personalised, accessible and positive interactions between our staff and you. Many of our clientele have preferred to repeatedly work with us on numerous projects and, in several cases, for nearly a decade.
We have a focus on customer service which we like to think helps separate us from many of our competitors. The repeated and long term, continuing use of our services by our regular clients is evidence of our focus on client satisfaction, quality service and specialist advice. We make connections with our clients who are all treated with courtesy, understanding and professionalism.
We will go that extra step to ensure satisfaction; you will not get an impression that we are timing (and billing) you for every minute of our ongoing relationship. We take the time to listen to you and get to understand what you seek; we are genuinely interested in helping you with what you need. We will answer your questions in an up-front and genuine manner.
We act in an ethical and professional manner in all our interactions with our clients; interactions which are effective and efficient.
We can assist you to respond to the twin imperatives of climate change and the need to achieve improvements in the sustainability of your business.
We will help you maximise your credibility while minimising your customer’s cynicism.